Dear Valued Client,
PU Prime will be conducting a scheduled important upgrade on 11th October 2026 (Sunday) 07:00 hrs to 10:00 hrs (GMT+3).
Gentle Reminder:
During the maintenance period, access to PU Prime Client Portal, IB Portal, PU Prime App, PAMM Portal and PU Copy Trading will be temporarily unavailable.
Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PU Prime App, and the “Sign Up” button on the official website will be temporarily unavailable.
Furthermore, MT4 and MT5 trading will be temporarily unavailable until the maintenance is completed.
Additionally, our Live Chat function will also not be accessible on 11th October 2026 (Sunday) 07:00 hrs to 11:00 hrs (GMT+3), but our team remains available and we are committed to supporting through the following alternative channel:
Email: You may contact us by sending an email to [email protected].
We recommend clients to make any necessary account or trading arrangements in advance.
If you have any questions or require assistance, please feel free to contact our Customer Care Team via Live Chat, email at [email protected], or phone: +248 437 3105..