Dear Valued Client,

PU Prime will be conducting a scheduled important upgrade on 25th July 2026 (Saturday) 03:30 hrs to 16:00 hrs (GMT+3).

Gentle Reminder:

During the maintenance period, access to PU Prime Client Portal, IB Portal, PU Prime App, MT4/MT5 trading platforms, PAMM Portal and PU Copy Trading will be temporarily unavailable.


Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PU Prime App, and the “Sign Up” button on the official website will be temporarily unavailable.

Additionally, our Live Chat function will also not be accessible on 25th July 2026 (Saturday) 03:30 hrs to 16:00 hrs (GMT+3), but our team remains available and is committed to supporting you via email at [email protected].

We recommend clients to make any necessary account or trading arrangements in advance.

If you have any questions or require further assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone: +248 437 3105..