Dear Valued Client,

PU Prime would launch MT5 Server Version Upgrade to the latest version from 24 Feb 2024 00:00 hrs. to 24:00 hrs. (GMT+2) to further optimise the trading environment.

Once the upgrade has been completed, access to MT5 servers will be restored, the Upgraded MT5 Server Version will be 4040.

Please ensure your MT5 trading platform is up to date with the latest version after 25 Feb 2024.

The MT5 version can check as follows:
IOS: Open MT5 trading platform – “Settings” – “Settings”
Android: Open MT5 trading platform, then click in the navigation bar upper left – “About”
PC: Open MT5 trading platform – “Help” – “About”

If it’s not the latest version, we recommend you uninstall the old version and download it again from PU Prime official website: https://www.puprime.net/mt5/

Important Note:

Trading Platform During 24 Feb 2024 00:00 hrs. to 24:00 hrs. (GMT+2)
MT5
  • Access to trading accounts including PU Prime Apps and MT5 platform will not be available.
  • All orders in MT5 accounts cannot be executed.
  • Deposit, withdrawal, data searching functions and account opening applications for MT5 accounts will not be available.
MT4
  • Access to trading accounts including PU Prime Apps and MT4 platform will not be affected.

We would like to advise clients to manage their accounts and trades. Do ensure that there are sufficient funds in your trading account to maintain your open positions to prevent your positions from getting liquidated due to a margin stop out.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.