Dear Valued Client,

PU Prime will be conducting a scheduled important upgrade on 11th April 2026 (Saturday) 00:00 hrs to 02:00 hrs (GMT+3).

Gentle Reminder:

During the maintenance period, access to PU Prime official website, Client Portal, IB Portal, PU Prime App, MT4/MT5 trading platforms, PAMM Portal and PU Copy Trading will be temporarily unavailable.


Deposit and withdrawal functions, data searching, and account opening applications via the Client Portal, IB Portal, PAMM Portal, PU Prime App, and the “Sign Up” button on the official website will be temporarily unavailable.

Additionally, our Live Chat function will also not be accessible on 11th April 2026 (Saturday) 00:00 hrs to 02:00 hrs (GMT+3), but our team remains available and we are committed to supporting through the following alternative channel:

We recommend clients to make any necessary account or trading arrangements in advance.

If you have any questions or require further assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone: +248 437 3105..