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Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+2 (Server Time in MT4.)

Please note the above data are subject to changes. Please refer to MT4 for details.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] , or phone 400 120 0576.

To celebrate our 5th anniversary, we have rebranded our company. We hope to better connect with and communicate to our expanding clients.

Founded in 2015, Pacific Union has always aimed to provide the best service to all our clients. With a brand-new design and an upgraded internal system, we can’t wait until our traders experience our new optimised products and trading environment.

Our clients will continue to experience our safe and efficient professional services and our new brand value ensures our traders will experience success together with Pacific Union.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.

Dear Valued Client,

Please be advised that the following CFD instrument will be automatically rolled over as per the date in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

*All hours are provided in GMT+2 (Server Time in MT4.)

Please note:
•　The rollover will be automatic, and any existing open positions will remain open.
•　Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
•　To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
•　Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.

Dear Valued Client,

Given the market fluctuations expected to increase silver markets volatility, the well-being and safety of providing a secure trading environment to clients remains the first priority for Pacific Union. We have conducted a review of our risk management policies and decided to raise the margin requirements for Silver (XAGUSD) on MT4 Server Time (GMT+2) 00:00 of 3rd February 2021.

Please refer to the table below outlining the affected instrument:

*All hours are provided in GMT+2 (Server Time in MT4.)

Please be aware that to keep open positions of XAGUSD is required a higher margin requirement during this volatile period, we recommend clients to properly control their positions and trade cautiously.

Pacific Union will endeavor to notify you prior to any of the changes being made. We intend to return to normal margin level shortly and will keep our clients update accordingly.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.

Dear Valued Client,

To provide a broader portfolio of products, Pacific Union will permanently switch our US Dollar Index Futures & Volatility Index Futures to US Dollar Index Cash & Volatility Index Cash from 14^th January 2021 (USDX) and 15^th January 2021 (VIX) respectively. The LAST rollover for USDX will be carried out before the market open on 14^th January 2021 and that of VIX will be carried out before the market open on 15^th January 2021.

All open positions will be charged overnight financing charges from the date listed in the table below:

Note: All hours are provided in GMT+2 (Server Time in MT4.)
      These charges are subject to changes. Please refer to MT4 for details.

To avoid rollover or financing charges, clients may choose to close any open positions of USDX before the market closes on 13^th January 2021, and VIX before the market closes on 14^th January 2021.

During this product switching period, please carefully evaluate the risks that may arise and trade with caution.

If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone 400 120 0576.