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Dear Valued Client,
To provide an enhanced trading environment, Pacific Union will upgrade its servers starting from 00:00 hrs. (GMT+2) on November 20 until 11:30 hrs. (GMT+2) on November 20.
Access to the Client Portal and MT4/MT5 accounts will not be available during the hours mentioned above. Please note that deposit, withdrawal, data searching functions and account opening application would be not available as well. We recommend clients to make proper arrangement in advance.
Once the upgrade has been completed, access to Client Portal and MT4/MT5 servers will be restored.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Please be advised that the trading hours and market session times of the following instruments will be closed on 13th and 14th November 2021.
Please refer to the table below outlining the affected instruments:
*All hours are provided in GMT+2 (Server Time in MT4/MT5.)
Please note that spreads might widen due to reduced liquidity in the market.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in Server Time in MT4/MT5.
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
To provide a broader portfolio of products, Pacific Union will launch the new product of Forex pairs USDBRL and USDINR on 15th November 2021.
Please refer to the table below outlining the new instrument:
*All dates are provided in GMT+2 (Server Time in MT4/MT5.)
Please note that the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.
Expiration dates:
*All hours are provided in GMT+2 (Server Time in MT4/MT5.)
Please note:
• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 4671 948.