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Dear Valued Client,
We are pleased to announce that Pacific Union will update the symbol of DAX30 index to DAX40 effective from 13th December 2021 to follow markets conditions as the benchmark DAX Index has been expanded by ten members to a total of 40 constituents.
Kindly refer to the table below outlining the affected instruments:
*All hours are provided in GMT+2 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you are holding an open position overnight on 10th December 2021 before changes implemented, the symbol of your order will be updated to DAX40 on 13th December 2021. The changes will only impact the symbol renamed. The product specifications will remain unchanged and this will not affect your open positions or close any of your open positions.
Should you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Pacific Union will update the symbol for Facebook Inc. from MVRS back to FB effective from 6th December 2021.
Facebook Inc. (FB) have announced to delay the ticker change to the first quarter of 2022. Shares will continue to be listed on the Nasdaq with the ticker: FB (the stock symbol used since Facebook’s IPO in 2012.)
Kindly refer to the table below outlining the affected instruments:
*All hours are provided in GMT+2 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you are holding an open position overnight on 3rd December 2021 before changes implemented, the symbol of your order will be automatically updated to FB on 6th December 2021. The changes will only impact the symbol renamed. The product specifications will remain unchanged and this will not affect your open positions.
Should you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.
Expiration dates:
*All hours are provided in GMT+2 (Server Time in MT4/MT5.)
Please note:
• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 4671 948.
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+2 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.
Dear Valued Client,
To provide an enhanced trading environment, Pacific Union will upgrade its MT5 servers starting from 00:00 hrs. (GMT+2) on December 4 until 23:59 hrs. (GMT+2) on December 5.
Access to MT5 accounts will not be available during the hours mentioned above. Please note that deposit, withdrawal, data searching functions and account opening application would be available but there might be some delay in data synchronisation. We recommend clients to make proper arrangement in advance.
Cryptocurrency market for MT5 software will also be closed during the system upgrade maintenance, it will be reopened at 00:00 hrs (GMT+2) on December 6.
Once the upgrade has been completed, access to MT5 servers will be restored.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected], or phone +248 4671 948.