Latest News

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

PU Prime will be conducting scheduled MetaQuotes server optimisation in line with MetaQuotes’ requirements for all brokers. This routine optimisation will take place every Sunday at 03:47 (system time) and is expected to last approximately 10 minutes to reduce server load and enhance overall platform stability.

Important Note:

• Affected platforms: PU Prime App, MT4 and MT5
• During the optimisation period clients may experience temporary trading interruptions such as unable open, close, or modify orders, or brief disconnections from the servers.
• This is a fixed routine optimisation, not an abnormal event and is intended to ensure optimal system performance.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

PU Prime will be upgrading its MT4/MT5 servers starting from 16 August 2025 00:00 hrs. (GMT+3) until 04:00 hrs. (GMT+3).

Access to MT4/MT5 accounts will still be available during the server upgrading period. However. all orders of the affected products will not be executed during the server upgrading period.

Please log in to Client Portal for details on the affected products.

Gentle Reminder:

Deposit, withdrawal, data searching functions and account opening applications would still be available. We recommend clients make proper arrangements in advance.

We would like to advise clients to manage their accounts and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from forced liquidation due to a margin stop out.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 437 3105.

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

Please note:

• The rollover will be automatic, and any existing open positions will remain open.
• Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
• To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
• Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.
• The above data are subject to changes. Please refer to https://www.puprime.com/client-notices/ for latest details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected], or phone +248 4373 105.